Privacy Policy

This privacy policy explains how Kala Darpan Media ("we," "us," or "our") collects, uses, and protects information collected from users of our online platform and services. We are committed to protecting your privacy and handling your data openly and transparently, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Indian legislation.

Information We Collect

When you use our site or services, we may collect various types of information, including information that can be used to identify you directly or indirectly ("Personal Data"). This may include:

• Information you provide to us directly: This includes information you give us when you fill out forms on our site, communicate with us, or use our services. This could be your name, email address, phone number, postal address, company name, payment information, and details about your projects or needs related to our media production and artist consulting services.
• Information we collect automatically: When you access or use our online platform, we may automatically collect certain information from your device. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other data about your interaction with our site. This information helps us understand how users access and use our site and services.
• Information from other sources: We may receive information about you from third parties, such as business partners, service providers, and publicly available sources, where permitted by law.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our media production and artist consulting services, including:

• To provide and maintain our services: This includes processing your requests, delivering content, managing your account (if applicable), and providing customer support.
• To improve and personalize your experience: We use information to understand your preferences, analyze usage trends, and enhance the functionality and user experience of our site and services.
• For communication: We may use your contact information to communicate with you about our services, updates, promotions, and to respond to your inquiries.
• For marketing and promotional purposes: With your consent where required, we may use your information to send you marketing communications about our services that may be of interest to you. You can opt-out of these communications at any time.
• For security and fraud prevention: We use information to protect our site and services, detect and prevent fraud, and ensure the security of our systems and data.
• To comply with legal obligations: We may use your information as required by applicable laws, regulations, or legal processes.

Legal Basis for Processing Your Information

Our legal basis for collecting and using your Personal Data depends on the specific context in which we collect it. We will process your Personal Data only where we have a lawful basis, which may include:

• Performance of a contract: Where we need to process your information to fulfill our obligations under a contract with you (e.g., providing agreed-upon services).
• Consent: Where you have given us clear consent to process your Personal Data for a specific purpose (e.g., receiving marketing communications).
• Legitimate interests: Where the processing is necessary for our legitimate business interests (e.g., improving our services, preventing fraud) and does not override your fundamental rights and freedoms.
• Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

Data Sharing and Disclosure

We do not sell or rent your Personal Data to third parties. We may share your information with third parties only in the following circumstances:

• Service providers: We may share information with trusted third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your Personal Data.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• To protect our rights: We may disclose your information where necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• With your consent: We may share your information with other third parties when we have your express consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your Personal Data for these purposes, we will either delete or anonymize it.

Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your Personal Data. These rights may include:

• The right to access: You have the right to request a copy of the Personal Data we hold about you.
• The right to rectification: You have the right to request that we correct any inaccurate or incomplete Personal Data.
• The right to erasure: You have the right to request that we delete your Personal Data in certain circumstances.
• The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data in certain circumstances.
• The right to object to processing: You have the right to object to the processing of your Personal Data in certain circumstances (e.g., for direct marketing).
• The right to data portability: You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and to transmit that data to another controller where technically feasible.
• The right to withdraw consent: If we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable law.

International Data Transfers

Your information, including Personal Data, may be transferred to and stored on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are in the European Economic Area (EEA), your Personal Data may be transferred outside the EEA. In such cases, we will take appropriate measures to ensure that your Personal Data is protected in accordance with this privacy policy and applicable data protection laws, such as using standard contractual clauses or relying on other legally approved transfer mechanisms.

Cookies and Similar Technologies

Our site may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect Personal Data from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We will also update the "last updated" date at the beginning of the policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us by mail at:

Kala Darpan Media
502 Creative Chambers, Linking Road,
Bandra West,
Mumbai, Maharashtra,
400050
India